Privacy Policy

1. About this policy

Lister Labs Pty Ltd ("Lister Labs", "we", "us", or "our") is an Australia-based software company. This Privacy Policy applies to the corporate website at listerlabs.au and explains how we collect, use, disclose, and safeguard personal information provided through this website.

Our individual products may have separate privacy policies that apply to their specific services and data practices. Where a product policy applies, it should be read alongside the terms presented on that product's website.

2. Information we collect

We may collect information that you choose to provide when you contact us, including:

• your name, organisation, and contact details;
• the contents of your message and any related correspondence; and
• information reasonably necessary to respond to a business or verification enquiry.

We may also receive basic technical information when you visit the website, such as browser type, device type, IP address, and pages visited. This may be processed through hosting, security, or website analytics services.

3. How we use information

We may use personal information to:

• respond to enquiries and provide requested information;
• manage business, partner, supplier, and platform relationships;
• maintain the security, reliability, and performance of this website;
• meet legal, regulatory, accounting, or verification requirements; and
• protect our rights, products, users, and operations.

4. Disclosure and service providers

We may disclose information to service providers that support our hosting, communications, security, analytics, or professional operations. These providers may process information on our behalf and are expected to handle it consistently with applicable law and their contractual obligations.

We may also disclose information where required by law, to respond to lawful requests, or to protect the safety, rights, and property of Lister Labs and others.

5. Data retention and security

We retain personal information only for as long as reasonably needed for the purpose for which it was collected, our legitimate business needs, and legal obligations. We use reasonable administrative and technical measures intended to protect information, but no internet transmission or storage system is completely secure.

6. Access, correction, and questions

You may contact us to request access to, or correction of, personal information we hold about you. We may need to verify your identity before actioning a request, and exceptions may apply under Australian law.

For privacy enquiries, contact support@listerlabs.au.

7. Changes to this policy

We may update this Privacy Policy when our practices or legal obligations change. The current version will be published on this page with its effective date.